Help & our billing promise
VIP is $6.99/week, $14.99/month, $89.99/year. That's the whole price list for subscriptions — no intro tricks.
How do I cancel VIP?+
Account → Cancel renewal. One tap, no questions, no hoops. You keep VIP until the end of the period you paid for and you won't be charged again.
Will I be charged without warning?+
No. We email you a few days before every renewal with the date and the exact amount. The price you see when you subscribe is the price that renews — no teaser prices.
What will I see on my card statement?+
DRAMABITE. Never a mystery merchant name.
Do coins expire?+
Never. Episodes you unlock are yours for good, on every device once you add your email.
I unlocked an episode by accident.+
Tap Undo on the unlock notice within 30 seconds and the coins come straight back. We also never auto-spend coins on episodes that play while the app isn't on screen.
Can I watch without paying?+
Yes. Every series has free episodes, and you get one free unlock per series every 24 hours — no ads, ever. Daily check-ins add free coins too.
Can I just buy one story?+
Yes — the Series Pass. Pay once, own every episode of that series, no subscription.
How do refunds work?+
If your last purchase was in the past 48 hours and you haven't used it, refund it yourself in Account — it's instant. Anything else: write to us below and a person replies within 24 hours.
Are the series finished?+
We only publish series once every episode is ready, so you'll never pay into a story that stops.
Are the shows made with AI?+
They're original DramaBite productions made with AI-assisted tools, and the characters you can chat with are AI. We label this clearly.
Talk to a person
Real humans, reply within 24 hours. You'll get a reference number by email.